Sr. Technical Writer

Job Title: Sr. Technical Writer
Department: Release Management
Location: Tampa, FL, Headquarters or Remote

Summary of Duties & Responsibilities
Technical writers help define, describe and convey BST Global’s product portfolio. They are skilled at communicating complex and technical information to non-technical audiences by turning it into engaging content. Technical writers are customer-focused, approaching problems with creativity and curiosity from an analytical perspective.

The Technical/UX writer handles a wide variety of document types and media and must learn new subjects quickly to write accurate and detailed resources geared at different levels of technical skills.

The Sr. Technical Writer independently manages work assignments; assists in the planning, organizing, and coordinating of technical tasks and work assignments; and provides hands-on assistance to peers. They work closely with Product Management, Training Development and Talent Management, Software Engineering, Quality Assurance and other cross-functional teams.

The Sr. Technical Writer is also expected to define, enforce and mentor staff on technical writing best practices that proactively drive depth, coverage and quality of technical reviews.

The Sr. Technical/UX Writer is a driven, passionate individual who works effectively in a team environment, demonstrates a high degree of accuracy and quality in their work, and understands and pursues current and emerging communication technology.

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Essential Functions

 

Skills & Competencies

 

Education or Prior Work Experience
Reports to

Release Director

Number Supervised

0

Travel

0%

Classification

Exempt

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand. walk. use hands to finger, handle or feel. and reach with hands and arms.

 

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