Blog
World-Class Client Support: The BST Global Advantage
Unlike outsourced models, BST Global’s in-house experts provide relationship-driven assistance backed by an average of 15+ years of product experience. Our follow-the-sun approach facilitates rapid, meaningful responses to support requests, with our team acknowledging 95% of cases within an hour and resolving most within 72 hours. Premium support is included for all clients, regardless of size or subscription level, ensuring consistent care without costly add-ons.
Read More8 ERP Implementation Challenges for AEC Firms & How to Overcome Them
Architecture, engineering and environmental consulting firms rely on ERP software to manage daily operations as well as projects. Implementing an ERP solution is a complex process that must be managed correctly to avoid potentially serious consequences. This article highlights eight of the most common reasons AEC firms experience ERP implementation failure and how to avoid them.
Read MorePowerUp 2025 Users Conference
For this year’s users conference, we hosted clients in Amelia Island, FL, November 10–13. PowerUp 2025 took place at the Ritz-Carlton, Amelia Island resort and was attended by nearly 200 BST Global experts, clients and product users from around the world. The conference began Monday evening with a welcome reception of cocktails, dinner and a steel…
Read MoreElevating the Implementation Process: The BST Global Advantage
Project-based businesses like architecture, engineering and environmental consulting firms rely on various software solutions to operate efficiently. For most firms, enterprise resource planning (ERP) software is crucial to their everyday operations and long-term success, which can make changing systems a daunting task. Fortunately, BST Global’s implementation and conversion experts have the experience, tools and highly managed…
Read MoreDSO & DPO: What’s the Difference?
Days sales outstanding (DSO) measures how quickly a firm collects client payments, while days payable outstanding (DPO) measures how long it takes to pay vendors. Lower DSO and higher DPO generally improve an AEC firm’s cash flow, though ideal values vary by firm and project type. Tracking trends over time is more important than looking…
Read MoreBST Global CMO Shares Exclusive AI Insights on ACEC’s Engineering Influence Podcast
BST Global Chief Marketing Officer Eileen M. Canady and ACEC Senior Vice President of Communications & Marketing Jeff Urbanchuk talk about AI for ACEC’s Engineering Influence podcast. In the podcast episode, Eileen shares findings from BST Global’s “AI + Data Insights 2025: Global AEC Industry Report” and comments on additional topics, including AI- and data-focused leadership roles, changing client expectations, and AI risks and policies. BST Global Chief Marketing Officer Eileen M. Canady sat down…
Read MoreBST Global Wins Frost & Sullivan’s 2025 Company of the Year Award
Global research and consulting firm Frost & Sullivan named BST Global Company of the Year for the second year in a row! This year’s award is for best practices in the global AEC project management industry. Frost & Sullivan applied a rigorous analytical process before selecting BST Global as the final award recipient, evaluating the…
Read MoreTime Is Money: Unlock Project Profitability With BST11 Timesheet App
Time tracking is critical to optimizing project profitability and resource management, but there is no one-size-fits-all tool that accommodates the unique needs of different AEC firms. If time tracking is too simple or rigid, supplemental and often manual calculations are required to address specific project needs. On the other hand, when time tracking is overly…
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AI + Data Insights 2025:
Global AEC Industry Report
AI is set to transform the AEC industry by enabling innovation, sustainability and faster workflows while also introducing new risks and uncertainties. Drawing on BST Global’s survey of AEC technology leaders, the “AI + Data Insights 2025” report outlines five key themes shaping AI adoption among firms around the world. The report concludes that successful AI integration requires thoughtful planning, responsible data practices and proactive change management. …
Read MoreDecoding Contracts for AEC Professionals
AEC firms have their own industry-specific language when it comes to contracts. We’ve devised a list of some general and specific contract terms and defined them here.
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