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World-Class Client Support: The BST Global Advantage

Unlike outsourced models, BST Global’s in-house experts provide relationship-driven assistance backed by an average of 15+ years of product experience. Our follow-the-sun approach facilitates rapid, meaningful responses to support requests, with our team acknowledging 95% of cases within an hour and resolving most within 72 hours. Premium support is included for all clients, regardless of size or subscription level, ensuring consistent care without costly add-ons.

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8 ERP Implementation Challenges for AEC Firms & How to Overcome Them 

Three people stand in an office discussing charts on a whiteboard, holding a tablet and notebook, with digital data graphics overlaid on the image.

Architecture, engineering and environmental consulting firms rely on ERP software to manage daily operations as well as projects. Implementing an ERP solution is a complex process that must be managed correctly to avoid potentially serious consequences. This article highlights eight of the most common reasons AEC firms experience ERP implementation failure and how to avoid them.

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PowerUp 2025 Users Conference

For this year’s users conference, we hosted clients in Amelia Island, FL, November 10–13. PowerUp 2025 took place at the Ritz-Carlton, Amelia Island resort and was attended by nearly 200 BST Global experts, clients and product users from around the world. The conference began Monday evening with a welcome reception of cocktails, dinner and a steel…

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Elevating the Implementation Process: The BST Global Advantage

A woman in business attire works on a laptop, with digital icons and a tablet displaying travel options superimposed around her.

Project-based businesses like architecture, engineering and environmental consulting firms rely on various software solutions to operate efficiently. For most firms, enterprise resource planning (ERP) software is crucial to their everyday operations and long-term success, which can make changing systems a daunting task. Fortunately, BST Global’s implementation and conversion experts have the experience, tools and highly managed…

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DSO & DPO: What’s the Difference?

A dart hits the bullseye on a target with a dollar sign at the center, symbolizing financial success.

Days sales outstanding (DSO) measures how quickly a firm collects client payments, while days payable outstanding (DPO) measures how long it takes to pay vendors. Lower DSO and higher DPO generally improve an AEC firm’s cash flow, though ideal values vary by firm and project type. Tracking trends over time is more important than looking…

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BST Global CMO Shares Exclusive AI Insights on ACEC’s Engineering Influence Podcast

A woman in glasses and an orange shirt smiles during a video call; text at bottom identifies her as Eileen M. Canady, Chief Marketing Officer, BST Global, on "Engineering Influence.

BST Global Chief Marketing Officer Eileen M. Canady and ACEC Senior Vice President of Communications & Marketing Jeff Urbanchuk talk about AI for ACEC’s Engineering Influence podcast. In the podcast episode, Eileen shares findings from BST Global’s “AI + Data Insights 2025: Global AEC Industry Report” and comments on additional topics, including AI- and data-focused leadership roles, changing client expectations, and AI risks and policies.  BST Global Chief Marketing Officer Eileen M. Canady sat down…

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BST Global Wins Frost & Sullivan’s 2025 Company of the Year Award

Global research and consulting firm Frost & Sullivan named BST Global Company of the Year for the second year in a row! This year’s award is for best practices in the global AEC project management industry. Frost & Sullivan applied a rigorous analytical process before selecting BST Global as the final award recipient, evaluating the…

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Time Is Money: Unlock Project Profitability With BST11 Timesheet App

BST Global's timesheet application interface displayed on a smartphone, tablet, and laptop screen, all showing the same "My Timesheet" page against a blue background.

Time tracking is critical to optimizing project profitability and resource management, but there is no one-size-fits-all tool that accommodates the unique needs of different AEC firms. If time tracking is too simple or rigid, supplemental and often manual calculations are required to address specific project needs. On the other hand, when time tracking is overly…

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AI + Data Insights 2025:
Global AEC Industry Report

AI is set to transform the AEC industry by enabling innovation, sustainability and faster workflows while also introducing new risks and uncertainties. Drawing on BST Global’s survey of AEC technology leaders, the “AI + Data Insights 2025” report outlines five key themes shaping AI adoption among firms around the world. The report concludes that successful AI integration requires thoughtful planning, responsible data practices and proactive change management. …

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Decoding Contracts for AEC Professionals

A woman with glasses, smiling, types on a laptop in a bright office space.

AEC firms have their own industry-specific language when it comes to contracts. We’ve devised a list of some general and specific contract terms and defined them here. 

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