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Solutions Engineer II – ERP Customization & Integration

  • Department:
  • Solutions - Technical Services
  • Location:
  • Remote and/or Headquarters in Tampa, FL (Contract to Hire)

Summary of Duties & Responsibilities

Solutions Engineer II is a mid-level role responsible for delivering moderately complex ERP solutions. This individual works with cross-functional teams to translate business needs into system enhancements, troubleshoot issues and drive integration initiatives. The role blends hands-on development with business process understanding to support scalable BST11 ERP growth.

Essential Functions

ERP Development & Customization

  • Develop custom ERP modules and integrations
  • Create and refine reports, scripts, and automated workflows
  • Assist with integration and data migration activities

 

System Analysis & Troubleshooting

  • Analyze and resolve ERP issues affecting users and operations
  • Test and validate system changes
  • Ensure data integrity across ERP-related systems

 

Collaboration & Requirements Gathering

  • Collaborate with stakeholders to define detailed requirements
  • Lead small discovery sessions to gather process and system inputs
  • Provide technical assistance during ERP upgrades and rollouts

 

Estimating and Planning

  • Assist in estimating development tasks and timelines
  • Identify dependencies and propose solutions to reduce risk

 

Documentation and Compliance

  • Maintain accurate technical documentation and change logs
  • Follow data governance and security policies

 

Continuous Improvement

  • Research tools and features that improve system performance
  • Recommend enhancements to ERP functionality based on user feedback

Skills & Competencies

  • Solid understanding of ERP platforms (e.g., BST11, Deltek, NetSuite, Microsoft Dynamics 365)
  • Proficient in SQL, C#, REST/SOAP APIs, SSRS, and other programming languages
  • Experience with API design/consumption
  • Strong troubleshooting, analysis and organizational skills
  • Comfortable working independently or as part of a team
  • Effective communicator with technical and business stakeholders

Team Support/ Leadership

  • Offer peer support and share technical knowledge with junior staff
  • Contribute to onboarding documentation and knowledge base
  • Represent the Development team in cross-department meetings
  • Perform additional related duties as directed

Education or Prior Work Experience

  • Bachelor’s degree in computer science, information systems, software engineering or a related field.

Experience:

  • 2+ years

Reports To

The Technical Services Manager

Number Supervised

0

Travel

Some travel possible but not extensive

Classification

Exempt

Work Environment & Physical Demands

This job operates in a professional office environment with standard office equipment. Remote work is supported with core hours of 9:00 a.m.–6:00 p.m. ET. The employee is regularly required to speak and listen and frequently required to stand, walk and use their hands. 

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Solutions Engineer II – ERP Customization & Integration