
Unlocking Opportunity
With Jacobs’ Shannon Miller
July 7, 2025
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Jacobs’ President of Strategy, Growth & Digital, Shannon Miller, talks with BST Global’s Chief Executive Officer, Javier A. Baldor, about the potential for advancements in AI technology to transform the AEC business model and more. She delves into how Jacobs is using AI to improve client speed to market, embracing different delivery models for their solutions and encouraging innovation conversations across the entire company.
Shannon explains how technology companies entering the AEC space have forced firms to think differently about the time-and-materials model. She points out that this is also spurring conversations with clients, noting that, “They’re realizing the traditional model of engineers against a taxi meter over time doesn’t necessarily drive the outcome that they need to get to.”
Additionally, Shannon shares her thoughts on AI creating “talent mobility,” helping to improve city planning and enabling engineers to have a bigger impact with their work. Listen to the full episode to learn what else Shannon shared.

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