DIALOG Client Interview #2

Mike Ullman, DIALOG’s Studio Operations Manager, discusses the firm’s experience implementing BST10. The transition from BST8 to BST10 aimed to streamline processes and enhance automation, particularly in digitizing invoicing, which previously relied on paper-based methods. This transition proved invaluable when the COVID-19 pandemic forced remote work from March 2020 onward — BST10 enabled seamless operation and project management regardless of location.

Mike emphasizes BST10's scalability, supporting both periods of contraction and rapid growth for DIALOG. He highlights how the BST Global solution provides project managers with real-time insights, and management teams with visibility into current and future workload. 

Watch the video to learn what else Mike has to say.