Product Owner Office Hours: Solutions, Artificial Intelligence & Analytics

As Team Manager of Technical Services, Justin leads a team of developers that provide custom solutions for BST Global. Justin joined BST Global in 2011 and has 20+ years of experience in the technology industry with a focus on building software. Additionally, he has worked with numerous clients to design and develop custom solutions that increase productivity. His leadership streamlines the process from design to implementation for a seamless transition for clients.

Justin holds a Bachelor of Management Information Systems degree from the University of South Florida in Tampa, Florida.

A Specialist on BST Global's Solutions Delivery team since 2011, Suraj is responsible for providing critical subject matter expertise to optimize quality and consistency across a broad portfolio of implementations, work orders and module rollouts. He has successfully converted and migrated various complex multi-company and multi-currency legacy systems onto the BST8 and BST10 platforms, directly impacting operational efficiency and data integrity for clients.

Suraj holds a dual MBA and MS of Entrepreneurship in Applied Sciences from the University of South Florida.

Carlos Jr. serves as the President, Chief Technology Officer and a Principal Shareholder of BST Global. In addition to helping drive the company’s business strategy execution, Carlos Jr. also focuses on mentoring and coaching the next level of BST Global’s future leadership. Carlos Jr. also works closely with the Operations and Product Delivery teams as a continuation of his responsibilities as Vice President.

Carlos Jr. joined BST Global in 1988 as part of the Documentation team, and in 1990, he became a member of the Design team for BST RDBMIS. In 1993, he was named Manager of the Training and Support teams. From 1997 to 2005, Carlos Jr. was the Manager of the Product Development team — when BST Enterprise was designed, developed and brought to market. In 2005, he was named the Director of Design and was involved in new product development. In 2016, Carlos Jr. was appointed Vice President, overseeing the Operations and Product Delivery teams to ensure they were supported to achieve their goals, and produce the most meaningful products possible. Carlos Jr. was appointed to President in 2020, and Chief Technology Officer in 2021.

He holds a Bachelor of Science degree in Biochemistry from the University of Tampa in Tampa, Florida.

Debbie is BST Global’s Chief Product Officer, and a member of the BST Global Executive Management team. In her role, Debbie sets product vision and strategy for all BST Global software products worldwide. She leads a team of product directors and user interaction designers who are dedicated to delivering the most meaningful and effortless software experience possible.

Debbie also sets the vision and timing of all BST Global product releases to ensure that the release roadmap aligns with current business strategies and client and market demands, as well as delivers high-quality and timely product releases.

Debbie joined BST Global in 1999 as Head of the Americas Client Support Group, and in 2007, she was named Business Line Director of Finance and Accounting Management. In 2009, Debbie assumed her dual role as Director of Release Management, where she has played a significant role in shaping and leading the release program for all BST Global software products worldwide. In 2017, Debbie was named Chief Product Officer, which further broadened her area of leadership to include the product management, user-experience design, and project and release management.

Prior to joining BST Global, Debbie worked for Environmental Science & Engineering, a 3,000-person environmental and engineering consultancy, from 1988 to 1999 in a number of financial roles, culminating in her role as Corporate Controller.

Debbie holds a Bachelor of Arts degree in Accounting and an MBA from St. Leo University in St. Leo, Florida.

In nearly 20 years with BST Global, Nick has worked his way from Application Technical Support, through various roles in Product Development, utilizing T-SQL, SSIS and SSRS, and ultimately into his current role as a key member of the Artificial Intelligence and Analytics (AIA) team.

As a Data Product Engineer, Nick enjoys digesting business requirements, deep diving into the data, and working with data scientists and product owners to deliver data-driven business analytics solutions through AI, big data, and machine learning. Providing the end user with first-class predictive business intelligence (BI) and analytical insights is what motivates this data nerd on a daily basis.

Nick holds a Bachelor of Science degree in Computer Science from Dickinson College in Carlisle, Pennsylvania, where he also played basketball.