• Direct leadership of and participation with their Product Manager in establishing the vision, strategy and tactical plan for their product line
• Possess industry expertise in all aspects of analytics, big data and the knowledge management market vertical, including market analysis, best-in-practice business processes and current technology trends, as well as the future direction of the platform and integration product area
• Provide leadership and accountability to the Product Manager and product management activities
• Understand competitive products and landscape and craft a production vision and roadmap accordingly
• Work directly with product/discipline directors to ensure compliance with the processes and procedures outlined in the SDLC proper priority in the evolution of their products and solutions
• Direct involvement with and full support of sales and marketing efforts and client management in the sales and client relationship activities related to their product area and expertise
• Engage with the Solutions and Support groups to collaborate on and/or assist with implementation and product issues raised during implementations or in production support and ensure all have been brought to a successful resolution
• Monitor and collaborate on significant engagements related to the product area to stay abreast of feature application and gain direct client feedback/input to solution enhancement/evolution
• Drive conflict resolution for internal and client-facing issues
• Participate in and provide content for the BST Global PowerUp Users Conference
• Promote the product area through speaking engagements and publishing opportunities
• Responsible for briefing BST Global’s executive leadership and fellow operations leaders on the scope, assumptions and risks related to the delivery of their product initiatives and vision

• Leadership
  • Effectively enlist the aid and support of their Product team and others in achieving corporate goals and objectives
  • Proactively participate in corporate leadership forums, taking ownership of corporate direction and outcomes
• Knowledge
  • Possess and develop adequate and relevant knowledge specific to their product area and related function
  • Establish and develop appropriate product management processes, procedures and supporting systems
• Product Vision, Strategy & Tactical Execution
  • Establish a product vision in harmony with and support of the corporate vision
  • Develop a product strategy consistent with the product vision and establish and execute a tactical plan to deliver on the strategy
• Resource Management
  • Own and advance the Product team’s organizational structure
  • Hire and mentor effectively, conduct performance appraisals and training, and guide career development
  • Be a steward of the corporate culture and staff morale
• Collaboration
  • Work effectively and proactively with others to achieve shared goals and objectives
• Judgment
  • Consistently execute timely and reasoned judgment in concert with appropriate and considered input from others

Team Support/Leadership

• Deep commitment to working in and fostering a highly collaborative, innovative, and high-performing team
• Evangelize, support, and embody BST Global’s mission, strategy and values
• Foster a culture of ownership and pride in delivering the highest levels of quality and excellence
• Perform other related duties as directed

• Bachelor’s degree in a relevant area
  • Advanced degree beneficial but not required
  • Preferred areas of academic focus include MIS, IT management and business management
• 10+ years of experience relevant to the P&L in product management, with specific relevant professional service industry experience that includes strategic and tactical leadership responsibilities
• Technical understanding of big data architectural patterns, machine learning algorithms and large learning models
  • Preferred experience in data platforms such as Databricks and Microsoft Fabric

Chief Product Officer

0-3

Up to 25%

Exempt

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to point, handle or feel, and reach with hands and arms.