Support Lounge/Open Lab

Michael is a Senior Application Product Specialist on the Client Support team, acquiring 20+ years of product knowledge since joining BST Global in 2003. He works closely with end users and different BST teams to deliver high-quality, user-centered solutions. In addition to the core applications, Michael has helped support many integrations and customizations, including SSR/analytics, BST Insights, Concur and more. He holds a Bachelor of Science degree in Marketing from the University of South Florida, where he also studied Accounting.

A Specialist on BST Global's Solutions Delivery team since 2011, Suraj is responsible for providing critical subject matter expertise to optimize quality and consistency across a broad portfolio of implementations, work orders and module rollouts. He has successfully converted and migrated various complex multi-company and multi-currency legacy systems onto the BST8 and BST10 platforms, directly impacting operational efficiency and data integrity for clients.

Suraj holds a dual MBA and MS of Entrepreneurship in Applied Sciences from the University of South Florida.

Jason is the Product Manager for the Audere team. He works to not only define the vision, design and product roadmap for the Audere team, he also leads their delivery efforts.

Prior to joining BST Global, Jason worked in product, project and development management roles in various industries. Jason holds a Bachelor of Science degree from Northern Illinois University in DeKalb, Illinois, and is a Certified Scrum Master (CSM) and Certified Scrum Product Owner (CSPO).