Speakers

Carlos Jr. serves as the President, Chief Technology Officer and a Principal Shareholder of BST Global. In addition to helping drive the company’s business strategy execution, Carlos Jr. also focuses on mentoring and coaching the next level of BST Global’s future leadership. Carlos Jr. also works closely with the Operations and Product Delivery teams as a continuation of his responsibilities as Vice President.

Carlos Jr. joined BST Global in 1988 as part of the Documentation team, and in 1990, he became a member of the Design team for BST RDBMIS. In 1993, he was named Manager of the Training and Support teams. From 1997 to 2005, Carlos Jr. was the Manager of the Product Development team — when BST Enterprise was designed, developed and brought to market. In 2005, he was named the Director of Design and was involved in new product development. In 2016, Carlos Jr. was appointed Vice President, overseeing the Operations and Product Delivery teams to ensure they were supported to achieve their goals, and produce the most meaningful products possible. Carlos Jr. was appointed to President in 2020, and Chief Technology Officer in 2021.

He holds a Bachelor of Science degree in Biochemistry from the University of Tampa in Tampa, Florida.

Javier is Chief Executive Officer and a Principal Shareholder of BST Global. Javier leads a global team of professionals responsible for the market introduction of BST Global's business software products and cloud solutions. Javier is also instrumental in crafting and implementing the company’s business strategy, overall vision and mission with the BST Global leadership team. In addition to his role as CEO of BST Global, Javier serves on the ACEC Research Institute Board of Directors.

Javier joined BST Global in 1989 and has served in various capacities during his tenure. In 1999, Javier was the primary catalyst in establishing a global vision for BST Global, and since that time, the company has flourished from its roots as a North American-centric business to a prosperous and vibrant global software organization. Today, with the steadfast support of fellow senior leadership and committed professionals globally, BST Global operates across an international network of offices and has clients leveraging BST Global’s solutions in 65 countries on six continents.

Javier holds a Bachelor of Science in Business Management from the University of Tampa in Tampa, Florida.

Stan is BST Global’s Director of Global Client Management and a member of the BST Global Executive Management team. Stan oversees a team of people worldwide who are responsible for global sales, ensuring client satisfaction and helping client partners cultivate strong product adoption.

During his career, Stan successfully led numerous teams across licensing sales, professional services and client management, exceeding growth and client satisfaction targets. He has also worked directly with many client partners to identify strategic and operational goals, and successful deployment strategies. Prior to joining BST Global, Stan worked for International Account Systems from 1993 to 1996 in several operations roles.

His 25+ years of technology experience spans multiple enterprise resource-planning applications and numerous customer relationship management solutions. Stan is a member of the Strategic Account Management Association (SAMA) and Society for Marketing Professional Services (SMPS). Stan is also an active Executive Board Member of the Life Raft Group, a non-profit organization focused on enhancing survival and quality of life for people living with GIST through patient-powered research, education, empowerment and global advocacy efforts.

Stan holds a Bachelor of Arts degree in Business Management from Eckerd College in St. Petersburg, Florida.

Eileen is BST Global’s Chief Marketing Officer, and a member of the BST Global Executive Management team. In her role, Eileen is responsible for developing data-driven marketing campaigns to expand brand awareness, generate qualified leads and propel sales growth. She is also committed to leading a high-performing Marketing team with the skills and expertise to thrive in the fast-paced AEC software landscape.

Eileen has more than 25 years of B2B marketing and sales leadership experience. Eileen is responsible for managing the company’s marketing efforts, including product marketing, event management, market research, competitive analysis, customer personas, full-campaign strategies, go-to-market planning, brand management, demand and lead generation, content and creative development, public and analyst relations, association relationships, internal and external communications, and digital presence. Eileen’s strategic initiatives drive sales, resulting in brand awareness, consideration and conversion.

Before BST Global, Eileen served as Senior Vice President of Global Marketing at Sykes Enterprises, Inc., where she overhauled the company’s brand and laid out a strategic roadmap dedicated to brand awareness, retention and new client acquisition. Eileen also served as the Vice President of Strategic Development and Marketing at JHS Capital Advisors, where she played a key role in increasing the company’s brand presence and recognition as a leader in the industry, resulting in overall company growth. 

A member of the Forbes Communication Council, Eileen also serves on the Advisory Council for the Sykes College of Business at the University of Tampa and on the Advisory Board for the University of South Florida Muma College of Business’ Digital Marketing Program. Eileen is also certified in Strategic and Conceptual Selling by Korn Ferry.  

Eileen received her Bachelor of Arts degree in English with Business and Technical Writing from the University of Delaware in Newark, Delaware, and an MBA in Finance and Marketing from the University of Tampa in Tampa, Florida.

As a Senior Product Manager in the BST Global Finance & Accounting business line, Alexis serves as an advocate for our users employing BST Global’s finance and accounting software capabilities. She participates in leading the product roadmap, vision and design of several products including billing, bill backup, and accounts receivable. She focuses on collaboration between BST Global users and establishes partnerships to deliver successful product enhancements.

Alexis joined BST Global in 2011 with previous BST Global finance-related experience in the engineering industry. Since 2013, Alexis has led several hands-on billing and VIR labs at previous conferences, and over the past several years, she has presented the BST Global State of the Union and key BST Global Finance & Accounting initiatives at several regional user group meetings in the U.S. and Canada.

Alexis holds a Bachelor of Business Administration degree with a concentration in Marketing and International Business from Western Michigan University in Kalamazoo, Michigan.

Andrew, the Manager of BST Global's Support team, joined BST Global in 2011. He worked as a Support Representative, Business Consultant, Technical Project Manager and FAM team Project Manager before taking on his current role.

During his time at BST Global, Andrew has helped numerous clients on BST8, implemented and trained clients on BST10 and BST11, managed client customizations and finance-related projects, and currently leads the Support team.

Andrew holds a Bachelor of Science degree in Business Management with a concentration in Management Information Systems from Rensselaer Polytechnic Institute in Troy, New York.

Sara Ganster is a Product Manager on the AI & Analytics (AIA) team at BST Global, helping to deliver innovative AI solutions that drive efficiency and value for clients in the AEC industry. With two decades of experience as a Product Owner and eight years building AI- and ML-powered software solutions, Sara is dedicated to enhancing the user experience and advancing BST Global’s AIA platform. She is passionate about empowering teams and clients to unlock operational excellence through predictive analytics and process improvement.

Chris has been a key member of the teams who designed, built and delivered three generations of the BST Global product suite. She began her BST Global career in 1995 as part of Product Support for the MIS product. Her skills were soon leveraged to provide design, QA and support expertise for BST Global’s first relational database product. Her experience and knowledge naturally advanced her to the core teams responsible for evolving both BST8 and BST10.

In 2001, Chris was named Product Manager of Billing & Reporting, and was heavily involved in converting clients to BST8. Her specialties are report writing, billing, ETL and dashboards, and she is known as a subject matter expert for the overall data and data integrity within BST Global. For the past 13 years, Chris' focus has been on the Business Intelligence product line, maturing the BST8 management- and performance-portals platforms, overseeing the products, converting our clients to BST10 and bringing to life BST10 Information Delivery featuring inquiry, dashboard and reporting functionality. The past few years Chris' data knowledge has led her to focus on the new and exciting machine learning aspects of BST Global's business.

Prior to joining BST Global, Chris worked for Environmental Consulting and Technology, Inc. and Tower Environmental (both BST Global clients) in various roles spanning accounting and billing as well as systems administration.

In nearly 20 years with BST Global, Nick has worked his way from Application Technical Support, through various roles in Product Development, utilizing T-SQL, SSIS and SSRS, and ultimately into his current role as a key member of the Artificial Intelligence and Analytics (AIA) team.

As a Data Product Engineer, Nick enjoys digesting business requirements, deep diving into the data, and working with data scientists and product owners to deliver data-driven business analytics solutions through AI, big data, and machine learning. Providing the end user with first-class predictive business intelligence (BI) and analytical insights is what motivates this data nerd on a daily basis.

Nick holds a Bachelor of Science degree in Computer Science from Dickinson College in Carlisle, Pennsylvania, where he also played basketball.

As BST Global’s Director of Infrastructure and Cloud Services, Steve is responsible for the internal information systems and related infrastructure at BST Global, and leads all infrastructure and security initiatives for BST Cloud.

Steve has advanced knowledge in infrastructure design as it relates to ERP applications and network configuration, and he works with BST Global clients and prospects worldwide to ensure their IT infrastructure running the BST Global product suite performs well and is highly available. Steve also conducts technical planning sessions that include infrastructure recommendations, backup and disaster recovery planning, remote access design, and application and network performance reviews.

Prior to joining BST Global, from 1997 to 2005, Steve worked as the Information Technology Director and IT Security Director for Danka Office Imaging, a 20,000-person global office automation company. Prior to Danka, Steve worked as an engineer at Raytheon Systems on multiple government contracts and has several years of business process experience in a project-centric environment.

Steve holds a Bachelor of Science degree in Physics from the University of Bridgeport in Bridgeport, Connecticut, and a Master’s degree in Physics from the University of South Florida in Tampa, Florida.

Jason manages the Business Services team at BST Global, a group of consultants aimed at delivering high-quality business solutions for clients across multiple platforms and products. Jason joined BST Global in 2004, and has worked across a variety of roles focused primarily on Project Delivery.

Jason has led numerous software implementations of all BST Global platforms around the world. As a Consultant, this included business process assessment, configuration design, data migration and training. As a Project Manager, this included project planning and scheduling, risk management, issue resolution, budget control and client relationship management. Projects varied in scope from small training efforts all the way up to large-scale acquisition implementations.

As Business Services Manager, Jason supports a group of consultants working across the globe to implement various solutions with our clients. This includes planning and coordination, ongoing support and oversight, process improvement, and overall quality maintenance to help the team deliver successful results for all of our clients.

David is a Product Manager with the Platform & Integration team at BST Global and has been with the company for more than 18 years. He specializes in the design and development of N-tier systems and custom user interfaces, systems, integration and automation. In addition, he provides developer training for C# and VB.Net developers around the world, focusing on Windows and web user interfaces, web services, and service-oriented architecture.

David joined BST Global in 2003, serving as a Sr. Architect and then Principal Engineer prior to being promoted to his current role as Product Manager.

As Global Controller at BST Global, Alison is responsible for all global accounting including financial reporting, tax, payroll and treasury. Additionally, she's stepped in to assist as a Product Manager for the FAM team. Since joining BST Global in 2016, Alison has lent her unique experience to consulting and assisting clients, developing new modules and testing new functionality in both BST8 and BST10.

Prior to joining BST Global, Alison was the Controller for 10 years at Matrix Solutions in Calgary, Canada, where she was responsible for all accounting functions. She was integral in Matrix’s 2007 implementation of BST8, and in the Early Adopter Program for BST10 in 2014. She has led implementations for process improvements, module rollouts and system upgrades in her roles.

Alison holds a Bachelor of Management degree from the University of Lethbridge in Lethbridge, Alberta, Canada. She also holds Chartered Professional Accountant (CPA) and a Certified Management Accountant (CMA) designation.

Barry is BST Global’s Product Director of Platform and Integration, responsible for the vision, strategy and roadmap of the BST Global’s software platform, architecture and technologies that enable clients to seamlessly tailor, integrate and automate business processes in concert with the BST Global suite of products.

Barry joined BST Global in 2005 to lead the vision and strategy for the BST Global SDK, and in 2008, he was promoted to Director of the Platform and Tools product line to drive the roadmap and work with clients to champion business-process integration, value, and best-practice. From 2012 through 2020, Barry also served as the Director of Software Engineering, leading a team of world-class engineers to innovate and deliver the BST Global product portfolio.

Prior to joining BST Global, Barry worked as Director of Application Development for WellCare Health Plans, a 14,000-person health insurance company for Medicare and Medicaid. Prior to that, he served as a Managing Consultant and the Manager of Solution Services at Software Architects, where he defined and led the technical strategy, enterprise architecture and implementation methodologies to automate, accelerate and streamline business processes for Fortune 1000 companies.

Barry holds a Bachelor of Science degree in Marine Biology from the University of Tampa in Tampa, Florida.

Evelyn is BST Global’s Director of Growth and Engagement, with more than 30 years of combined experience in the AEC and software industries. In her role, Evelyn drives business growth and customer and employee engagement by developing strategies to foster strong relationships, increase customer satisfaction and actively promote positive interactions, ensuring a thriving and collaborative business environment.

Evelyn joined BST Global in 2006, bringing her engineering expertise to the company, where she could advise and relate to clients as Director of Client Support. She went on to lead the Global Support team before transitioning to Training and Talent Management, shaping the next generation of industry professionals.

Before joining BST Global, Evelyn built a strong foundation in analytical and operational excellence. Her career began in the aviation industry as a load planner for a major U.S.-based airline, specializing in Boeing and Airbus aircraft. She advanced to flight planner for the U.S. Southeast market, refining her analytical and logistical expertise. She then applied these skills to the engineering industry at an ENR Top 100 design firm, leading teams focused on project systems and contract management in civil, environmental and multi-disciplinary engineering.

A native New Yorker, Evelyn holds a certification in actuarial science from the City College of New York. As a strategic leader, she leverages her deep industry knowledge and relationship-driven approach to propel business growth, enhance engagement and position BST Global for continued success.

John is BST Global's Product Director of Audere and Project Pursuit and Delivery, with more than 25 years of experience at the nexus of professional services, business management and software systems. In his role, John leads cross-disciplinary teams focused on designing, building and stewarding innovative sales, project and operations management software for design consultancies.

John joined BST Global in 2001 and has spearheaded the design, launch and ongoing evolution of several products spanning opportunity management, project planning, resource management, mobile timesheets and earned value management.

Prior to joining BST Global, John was with Deloitte Consulting, focusing on business and technology needs of large construction projects. He also spent time in New York City, designing knowledge management solutions for architecture and engineering firms.

John is a certified Project Management Professional and holds a Bachelor’s degree in Civil Engineering from North Carolina State University in Raleigh, North Carolina, and a Master’s degree in Architectural Engineering from Pennsylvania State University in University Park, Pennsylvania.

Danielle serves as the Director of Release Management for BST Global and has more than 26 years of experience in the IT industry. She joined BST Global in 2008 and has held various roles in the company.

Danielle became part of the Release Management team in 2014, where she collaborated with the Chief Product Officer to author and execute the BST Global Release Roadmap. In 2020, she was promoted to her current position, where she provides leadership to continually improve the release management lifecycle, identifying the right methodologies and best practices to keep releases aligned with business demands.

Prior to joining BST Global, Danielle held roles in IT systems administration and quality assurance in the legal and healthcare industries.

Michael is a Senior Application Product Specialist on the Client Support team, acquiring 20+ years of product knowledge since joining BST Global in 2003. He works closely with end users and different BST teams to deliver high-quality, user-centered solutions. In addition to the core applications, Michael has helped support many integrations and customizations, including SSR/analytics, BST Insights, Concur and more. He holds a Bachelor of Science degree in Marketing from the University of South Florida, where he also studied Accounting.

Debbie is BST Global’s Chief Product Officer, and a member of the BST Global Executive Management team. In her role, Debbie sets product vision and strategy for all BST Global software products worldwide. She leads a team of product directors and user interaction designers who are dedicated to delivering the most meaningful and effortless software experience possible.

Debbie also sets the vision and timing of all BST Global product releases to ensure that the release roadmap aligns with current business strategies and client and market demands, as well as delivers high-quality and timely product releases.

Debbie joined BST Global in 1999 as Head of the Americas Client Support Group, and in 2007, she was named Business Line Director of Finance and Accounting Management. In 2009, Debbie assumed her dual role as Director of Release Management, where she has played a significant role in shaping and leading the release program for all BST Global software products worldwide. In 2017, Debbie was named Chief Product Officer, which further broadened her area of leadership to include the product management, user-experience design, and project and release management.

Prior to joining BST Global, Debbie worked for Environmental Science & Engineering, a 3,000-person environmental and engineering consultancy, from 1988 to 1999 in a number of financial roles, culminating in her role as Corporate Controller.

Debbie holds a Bachelor of Arts degree in Accounting and an MBA from St. Leo University in St. Leo, Florida.

Steve serves as BST Global’s Director of Solutions Delivery. In this role, Steve leads the solutions delivery organization, which is made up of experienced professionals around the world who are responsible for the company’s consulting, project leadership and custom delivery services.

Steve joined BST Global in 2008 as a Senior Project Manager, responsible for several high-profile global implementations of BST Global solutions. In this role, Steve gained extensive knowledge of BST Global’s solution suite and the needs of clients in the AEC sector around the globe. This experience enables Steve to provide unique insights into the user experience and demands of the different personas working with our solutions, which he shares with the BST Global Product teams to influence future development.

Prior to joining BST Global, Steve worked as a Professional Services Manager at a solutions provider, responsible for the implementation and development of ERP, payroll and HR solutions for clients.

Steve holds a Master’s degree in Business Administration from the Open University in Milton Keynes, England.

Scott is BST Global’s Senior Product Manager of Project Pursuit & Delivery. Scott and his teammates manage a portfolio of business applications that facilitate opportunity management, project planning, resource management, time entry and earned value management.

Prior to joining BST Global, Scott worked in project-, product- and program-management roles in various industries, including Aerospace, Market Research and Finance. Scott holds a Bachelor of Science degree in Engineering, and a Master of Business Administration degree from the University of South Florida in Tampa, Florida.

Scott is BST Global’s Product Manager of Project Pursuit & Delivery. He and his team manage a portfolio of business applications that support opportunity management, project planning, resource management, time entry and earned value management.

Before joining BST Global, Scott held roles in product, project and development management at startups in various industries such as healthcare AI, consulting and sales enablement. He also worked at Apple as an Accessibility & Special Projects Senior Advisor in AppleCare. Scott has two Bachelor of Arts degrees from Purdue University in West Lafayette, Indiana, and is a Certified Scrum Product Owner (CSPO). He currently lives in St. Petersburg, FL.

As BST Global's Director of AI & Analytics, Hank leads a team in evolving BST Global’s current solution set and creating new innovative solutions through artificial intelligence, machine learning and big data capabilities.

Hank joined BST Global in early 2019 and has 30+ years of extensive experience in building large-scale distributed systems and analytics solutions, IT consulting, SaaS software delivery, systems merger and acquisition, modeling and simulation, business process improvement, and client management spanning multiple industries including healthcare, financial services, Department of Defense, transportation and telecommunications.

Prior to joining BST Global, Hank successfully led a $3.9B system merger and acquisition, delivered $100M in consulting and software development engagements, implemented process and data governance for a U.S. interdealer broker and provider of $2.3T in daily trading services, and secured $250M in investment by delivering real-time predictive analytic software.

Hank has held various leadership roles such as Chief Architect, Trusted Advisor and Managing Director at IBM, Motorola, Unisys, AT&T, Perot Systems and Dell.

As Team Manager of Technical Services, Justin leads a team of developers that provide custom solutions for BST Global. Justin joined BST Global in 2011 and has 20+ years of experience in the technology industry with a focus on building software. Additionally, he has worked with numerous clients to design and develop custom solutions that increase productivity. His leadership streamlines the process from design to implementation for a seamless transition for clients.

Justin holds a Bachelor of Management Information Systems degree from the University of South Florida in Tampa, Florida.

Brian is a Business Consultant on the Solutions Delivery team. In his role, he partners with clients to understand their business processes and assess their unique needs, provide tailored training, and guide teams through every phase of a project — from initial discovery to going live.

He has nearly a decade of consulting experience, focusing specifically on the AEC industry the last four years. Before joining BST Global, Brian was a consultant at a financial solutions provider, responsible for developing and implementing an automated account reconciliation platform for financial institutions.

Brian holds a finance degree from the University of Colorado and currently resides in Jacksonville, Florida.

As a Product Manager on BST Global's Finance & Accounting team, Ryan focuses on Procurement, Accounts Payable and Allocations areas in a range of functions, including client support, product design, and delivery of new application upgrades and enhancements.

Prior to joining BST Global in March of 2021, Ryan worked as a tech and business consultant across several industries, focusing on custom software development, UI/UX design, advanced analytics, business intelligence, go-to-market strategy and solution architecture design, as well as merger and acquisition analysis for venture capital firms.

Ryan holds a Bachelor of Business Administration and Management Information Systems degree, as well as a Master of Data Mining for Predictive Analytics degree from the University of California, San Diego.

As Customer Success Team Lead at BST Global, Taylor helps clients unlock the full value of their investment. She partners with organizations to maximize ROI, adopt the latest tools and features, and drive business process maturity.

Taylor brings a hands-on approach to solving strategic and tactical challenges, whether related to technology, people or process. She began her career at BST Global performing new client implementations, which gave her a strong foundation in enterprise systems. She then went to PwC, where she advised on digital transformation, and later ISG, consulting for Fortune 100 companies and further broadening her expertise in change management and customer experience.

Pursuing increasingly complex challenges, Taylor later drove customer success initiatives for robotics integration at several large U.S. manufacturers. She has since returned to BST Global to continue helping clients evolve, adapt and thrive, ensuring every initiative aligns with their strategic goals.

Taylor holds a Master of Business Administration degree with a STEM designation from Carnegie Mellon University.

Jason is the Product Manager for the Audere team. He works to not only define the vision, design and product roadmap for the Audere team, he also leads their delivery efforts.

Prior to joining BST Global, Jason worked in product, project and development management roles in various industries. Jason holds a Bachelor of Science degree from Northern Illinois University in DeKalb, Illinois, and is a Certified Scrum Master (CSM) and Certified Scrum Product Owner (CSPO).