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Wednesday, April 17, 2024 | 10:45–11:15 a.m.

Reimagining Client & Employee Experiences With AI

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Wednesday, April 17, 2024 | 10:45–11:15 a.m.


Shankar Kalyana
Shankar Kalyana

Senior Vice President & Chief Technology Officer




Artificial intelligence has emerged as a truly transformative technology. Much like its disruptive predecessor, the internet, it is emerging not solely as a technology innovation, but as a catalyst for reimagining experiences. There are myriad benefits to applying AI within the AEC industry, not the least of which is the potential to reshape client interactions and employee experiences. 

Shankar discussed the latest AI advancements and their applications in enhancing client interactions, from personalized recommendations to seamless customer support. Equally, Shankar explored capabilities that produce insightful data analytics and support decision-making processes to augment employee productivity and satisfaction. 

Lastly, Shankar addressed the challenges and ethical considerations when implementing AI, and provided real-world examples of how the AEC industry is dealing with this enormous opportunity.